Customer feedback is a cornerstone of our continuous improvement strategy. Our Net Promoter Score (NPS) system allows us to gather valuable insights and identify areas where we excel and where we can enhance our services.
Andy Davey, Ausco's Technical Development Manager and Project Director for Modern Methods of Construction (MMC) Housing, boasts a rich background in engineering and manufacturing. Trained as a chemical engineer, Andy joined Ausco initially in an operational role, but his innovative spirit soon saw him transition to design, where he sought to fix processes and embrace new approaches.
Temporary modular buildings offer numerous advantages, such as a reduced environmental footprint, adaptability, and rapid deployment.
Congratulations to Dr Carlo Paneni, Technical Engineering Services Lead at Ausco Modular, on receiving a Fellow Membership from Engineers Australia.
This distinction is the highest honour for an engineer, typically given to those who have achieved a high level of eminence in the field through significant experience, accomplishment, and recognition.
Overall, customers expressed appreciation for the quality of service provided by Ausco. Feedback highlighted the convenience, reliability, and ease of communication as key strengths of Ausco's offerings. These positive sentiments underscore our commitment to delivering exceptional service to its customers.
Ausco Modular, as part of the global Modulaire Group, launches latest ESG report with 30.7% emissions reduction.
Ausco Modular has delivered eight modular homes for regional frontline workers, such as police officers, nurses and teachers, from its Ipswich manufacturing facility. The three and two-bedroom modular homes were commissioned by the Queensland Government as part of its response to the national housing crisis.
The Central West Queensland town of Windorah recently celebrated the first anniversary of the community's state-of-the-art health centre.
In the ever-evolving landscape of customer satisfaction, staying attuned to customer feedback is paramount. The Net Promotor Score (NPS) has become a staple at Ausco for gauging customer sentiment and providing valuable insights that shape the trajectory the months ahead. In 2023, we delivered 1484 NPS surveys with 707 responses.
Summer is nearly here so our air conditioners are going to be put to work!
Using air conditioning efficiently during the warmer summer months can not only keep your temporary Ausco building cool and comfortable, but also help save energy and reduce electricity costs over time.
Demountable classrooms have come a long way since their widespread adoption in the 1960s. These portable, temporary structures have evolved significantly to address the changing needs of educational institutions. Today, demountable classrooms are not only a practical solution for expanding learning spaces but also a testament to sustainability, quality, and configurability.
